Kristy Freeman

Kristy Freeman is a seasoned professional with two decades of customer service experience and over 12 years in leadership and instruction roles. Pioneering the Client Success role at Epic Web Studios, Kristy's background includes a major in Communications from West Liberty - then State College but now University.  Her recent role as a Patient Access Team Lead at Forefront Dermatology involved coaching and growing a team of over 25 representatives, optimizing productivity, and boosting employee morale.

She also excelled as a Clinic Manager at Milan Laser Hair Removal, showcasing remarkable sales skills, client management, and team leadership. Kristy's diverse background includes instructional roles at the American Red Cross and Paul Mitchell School. Recognized for her dedication to volunteer work and community engagement, Kristy is adept in customer service, public speaking, sales, and leadership.